The Healthcare Executive's Guide to ACO Strategy, Second Edition, provides healthcare leaders with new strategies and tools to implement and manage accountable care organizations (ACO). Based on the experiences of organizations that have started down the path of ACO development, the authors discuss what has and hasn't worked and share new strategies for organizations grappling with managing an ACO.
Wherever an organization is on the timeline for structuring its alliances and addressing evolving reimbursement issues in the accountable care era, this book delivers valuable information to help healthcare executives meet their pending challenges.
This resources offers:
 - Discussion of all updated regulations pertaining to ACOs - Academic and real-world examples of the evolution of the Pioneer program - Explanation of a new approach to bedside care that moves from the volume/productivity model to a value-based model - A physician's viewpoint on ACOs from author Ellis 'Mac' Knight, MD - A focus on taking ACOs from theory to practice in implementing a value-based model: Coker's 'Care Process Design System' - Analysis of what has and hasn't worked, based on real experience - A chapter dedicated to the experiences of the Pioneer program
Table of Contents
Chapter 1: Accountable Care Organizations and Clinically Integrated Networks: An Overview Chapter 2: How We Got Here Chapter 3: What We Anticipate About Accountable Care Concept Chapter 4: Moving From a Structural Construct to a Functional Construct Chapter 5: Physician-Hospital Integration Chapter 6: Compensation and Anticipated Changes Chapter 7: Are You Ready for an ACO and CIN Environment? Chapter 8: Legal Considerations of ACOs and CINs Chapter 9: The Pioneer Program and Its Outcomes Chapter 10: The CMS Shared Savings Program Chapter 11: Benchmarks for CMS Shared Savings Program Chapter 12: Quality Measures Chapter 13: The Role of Information Technology Chapter 14: Patient-Centered Medical Homes Chapter 15: Where Do We Go From Here? Appendix A: Pilot Programs in Place Appendix B: SSP Participants by Region/State Appendix C: Glossary of Acronyms
Who should read this book?
 - Healthcare executives - C-suite and other high level financial, administrative, and clinical leaders within a hospital setting and in large private practices - Healthcare attorneys - Medical Staff - Quality/Patient Safety professionals

The Healthcare Executive's Guide to Aco Strategy

Medical Books

Coker Group

Reiboldt, Max

Knight, Ellis

Administration & Medicine Economics

HealthLeaders Media

Leading the way in the transparency movement Remember when patients took only their doctors advice when deciding where to seek healthcare? Today consumers are taking control of their healthcare and shopping the marketlooking for the best place for them. Will they choose you? Successfully communicate the cost-effective, quality care your hospital delivers Many states are requiring hospitals to post quality, pricing, or patient satisfaction data online, and for some consumers, that information is already a key factor in how they make their healthcare decisions. As this information becomes more available, it is more important than ever for marketers to get involved in their hospitals transparency efforts and manage the information consumers want and how it is presented to them. Case Studies in Transparency: Real world ways marketers educate consumers shares real-world examples of hospitals that have embraced the patients as customers philosophy and are already responding to consumers need for more information. From each case study learn how to: Communicate quality information in a clear and concise manner Increase public awareness and interest Research and plan for effective public reporting Engage your medical staff in hospital efforts Learn from your colleagues who are leading the way This one-of-a-kind resource includes analysis from your peers at these healthcare organizations that are already embracing the transparency movement: Alegent Health, Omaha, NE Norton Healthcare, Louisville, KY Lucile Packard Childrens Hospital, Palo Alto, CA ProHealthcare, Waukesha, WI Sentara Healthcare, Norfolk, VA Griffin Hospital, Derby, CT High Point Regional Health System, High Point, NC Geisinger Health System, Danville, PA Plus, youll get a collection of timely articles from HealthLeaders Media publications, featuring the transparency stories of SSM Healthcare-St. Louis and Dartmouth-Hitchcock Medical Center in New Hampshire. Who will benefit from this resource? Transparency is a vehicle that shows no signs of stopping. If you are a healthcare professional concerned about maintaining your organizations image, this book is a must-read. The case studies and strategies provided will especially benefit professionals in the following healthcare areas: Marketing Public relations Advertising Communications Quality Medstaff Business development and strategy

Case Studies in Transparency: Real world ways marketers educate consumers

Maureen O. Larkin

Physician Entrepreneurs: Strength in Numbers: Consolidation and Collaboration Strategies to Grow Your Practice

The Coker Group

Improve patient flow, maximize revenue, and strengthen your competitive edge With 50-70 percent of hospital admissions coming through the emergency department, it s the key driver of profitability for your hospital--and where community opinion about your organization is formed. To provide top-notch care to the community and maintain a competitive edge, healthcare executives must build processes that deliver quality, safety, and service. This book will define key barriers, bottlenecks, and obstacles to providing great patient care and offers solutions and strategies to: * Develop outstanding ED leadership * Ensure you re capture the revenue you deserve * Deliver high-quality care to patients * Make your ED a place that employees and physicians want to work Written by experts in the field, The Hospital Executive s Guide to Emergency Department Management will help you and your organization: * Develop strategies and techniques to lead and measure change, including the use of performance benchmarking * Enhance quality and safety by understanding the situations, practices, and systems that are most likely to lead to mistakes * Improve patient flow with strategies to assess and optimize the ED and your organization * Draw on lessons learned and real-world experience from successful hospitals and health systems

The Hospital Executive s Guide to Emergency Department Management

HCPRO

Daniel G. Kirkpatrick MHA FACHE

Kirk Jensen MD MBA FACEP

Inc.

The Healthcare Executive's Guide to ACO Strategy is the first comprehensive book dissecting the integral components of ACOs from physician, provider, and payer views, including analysis of the CMS final regulations. In the wake of healthcare reform, ACOs continue to emerge as the care delivery and reimbursement model of the future. Get the book that provides specifics on incorporating accountable care structure and strategy into your organization so you can enter the ACO era prepared and positioned to succeed. Get expert advice on ACOs and the elements for success, including how to: Participate in the CMS Shared Savings program Distinguish the various characteristics of an ACO and its operations Understand how ACO reimbursement structure will work Evaluate the process of forming an ACO-including the legal, financial, IT, and governance requirements Fulfill important quality measures for an ACO Reshape and refine hospital-physician alignment strategies

Hospital Executives' Guide to ACO Strategy

Max Reiboldt

A blueprint for planning, building, and operating a successful urgent care center or freestanding ED.
One in five Americans lacks adequate access to primary care physicians and even those patients with insurance and a primary care doctor can struggle to get same-day appointments, leaving many seeking treatment in overcrowded, high-cost emergency departments. Urgent care centers offer patients a lower-cost, convenient alternative to hospitals. For providers, these centers represent new business opportunities.
This roadmap to urgent care centers will help you and your organization:
 - Create a financial plan - Determine whether to lease or build - Develop an efficient staffing model - Effectively market the urgent care center - Learn strategies to grow and expand the urgent care center's services
Take a look at the Table of Contents
Chapter 1: Healthcare Market for Urgent Care Centers and Freestanding EDs Changing Insurance Landscape Cost of Care Access to Care Defining Urgent Care Facilities ED and Urgent Care Interface
Chapter 2: Affiliation and Ownership Business Case Affiliation Urgent Care Models Independent Urgent Care Models
Chapter 3: Creating a Financial Plan Market Considerations Financing 101
Chapter 4: Facility Considerations Location Is Crucial Lease vs. Ownership Defining Internal Spaces Equipment and Supply Needs
Chapter 5: Billing, Coding, Collections Insurance Participation Strategies Determining Which Payers to Work With Contract Negotiations Billing for Services
Chapter 6: Human Resources and Staffing Hiring the Right People Staffing Requirements Staffing Hours Staffing Based on Clinic Model
Chapter 7: Ancillary Testing: Laboratory and Radiology Services Determining What Laboratory Services to Provide Determining What Radiology Services to Provide
Chapter 8: Clinical Patient Care Types of Clinical Conditions Treated Medical Staff Issues Medical Emergencies A Few Clinical Pearls of Wisdom
Chapter 9: Patient Satisfaction: Creating and Delivering the Right Expectations The Cost of Dissatisfied Patients Improving Patient Satisfaction Specific Techniques to Satisfy Your Patients Quality Issues
Chapter 10: Marketing Strategies Tailoring the Marketing Message Building the Market Plan Marketing Basics
Chapter 11: Safety and Risk Management A Culture of Safety and Preventing Harm A Systematic Approach Reducing Errors and Preventing Harm Military Aviation and Urgent Care Medicine Taking a Walk Stay Focused on Ongoing Operations
Chapter 12: Strategies to Expand Urgent Care Business Occupational Medicine Immunization Clinic Travel Medicine Physical Examinations Hospital Affiliated Clinics
Chapter 13: The Freestanding Emergency Department Principles of the Freestanding ED Access to care
Chapter 14: Retail Clinics Basics of Retail Clinics
Chapter 15: Urgent Care Centers as Part of Accountable Care Organization ACO Concept ACO Structure Documentation and Electronic Health Records Urgent Care Centers and ACOs
Chapter 16: The Ideal Urgent Care Clinic Planning the 'I Have a Dream' Clinic

The Healthcare Executive's Guide to Urgent Care Centers and Freestanding Eds

Boyle, Michael F., M.d.

Kirkpatrick, Daniel G.

With millions of dollars riding on a hospital's quality and patient satisfaction scores, hospitals and physicians need to work together to succeed. But how best to align? The Healthcare Executive's Guide to Physician-Hospital Alignment is an essential resource to develop your own roadmap, overcome common roadblocks, and choose the right alignment model and strategies for each service line.
This comprehensive look at the drivers of physician-hospital alignment will help you and your organization:
 - Understand key drivers of alignment from the physician and hospital perspective - Identify common roadblocks and challenges of various physician-hospital alignment strategies - Examine alignment models - Create alignment strategies based on service line
Take a look at the table of contents:
Introduction Chapter 1: Overview of Alignment Chapter 2: Strength in Numbers and Other Alignment Benefits Chapter 3: Impact of Healthcare Reform and New Structures on Alignment Chapter 4: Alignment Models Chapter 5: Alignment Strategies Chapter 6: Physician Practice Perspective Chapter 7: Hospital Perspective Chapter 8: Compensation Strategies Chapter 9: Legal and Regulatory Considerations Chapter 10: Financial Considerations Chapter 11: Information Technology Chapter 12: Alternatives to Physician Alignment Strategies Chapter 13: Mergers and Acquisitions Chapter 14: Comparative Case Studies: Real Life Alignment Experiences and Outcomes Chapter 15: Where Do We Go From Here?

The Healthcare Executive's Guide to Physician-hospital Alignment

Based on the experience of communicating critical healthcare mergers, this book is a practical guide to building a strategic communications plan to share the news of a healthcare organization's merger, acquisition, affiliation, or joint venture.
Tried-and-true advice from experts who participated in 20% of hospital partnerships in 2012, this book will help you:
 - Develop practical steps to use while in the trenches of planning partnership communications - Build a communications plan that brings together all those involved in the announcement of a partnership, from C-suite insiders to outside counsel to communications - Differentiate your communication strategy as one that is unified, positive, and devoid of rumors - Identify what needs to be done when the deal is signed or when it falls through
Take a look at the Table of Contents:
Section 1: The Communicator's Guide
The Communicator's Guide - A New Vocabulary - A Glimpse of the Future - Culture Counts
A Road Map for Communications - How to Use This Guide - Ongoing Online Resource
What's the Big Deal? - Top 10 Partnership Terms to Know - The Steps of a Partnership Transaction - Partnership Structures
Communicating a Partnership - Change Management on Steroids - How to Think About Partnership Communications - Your Political Campaign
The Case for Communications: Take It From a Matchmaker
Section 2: The 10 Rules of Engagement
Rule 1: Get Smart. Stay Smart. - The Big Idea - The Best Practice: Create a Campaign Team - Take Action: Be a Reporter
Rule 2: Own the Message - The Big Idea - Take Action: Create Your Core Message
Rule 3: Be Transparent - The Big Idea - Take Action: Ask the Tough Questions
Rule 4: Think Like the Opposition - The Big Idea - Take Action: Plan for Opposition
Rule 5: The Messenger Is a Message - The Big Idea - Take Action: Build Your Spokes-Team
Rule 6: Get the Talk Right Inside, Then Out - The Big Idea - Take Action: Build Your Audience Lists
Rule 7: An Army of Advocates - The Big Idea - Take Action: Build a Grassroots Team
Rule 8: Overcommunicate - The Big Idea - Take Action: Develop Coordinated Communications Vehicles
Rule 9: Be Nimble - The Big Idea - Take Action: Listen, Listen, Listen!
Rule 10: Don't Dance to Someone Else's Music - The Big Idea - Take Action: Respond Responsibly - Take Action: Don't Abandon Every Day Campaigns
Section 3: Of Particular Note ...
The Power of Digital Media - Simple yet Unique: Why a Deal Website Matters - The Next Step: Social Media - So, Do I Turn on or up the Social Media Now?
Partnerships Old and New - Risk and Opportunity Management
Troubleshooting: What to Do When - Faith-Based to Secular Conversion - Not-for-Profit to Investor-Owned Conversion - Name Change - Antitrust Concerns - Winning the Public Referendum - Facility Repurposing
It's Not Over When It's Over - The New Normal Campaign - Using the Rules in a New Way - Two Parallel Tracks - Three Phases
If the Deal Fails
Get Inside Their Head: Unique Considerations for Not-for-Profit Leaders Considering a Partnership - Case Studies
Reinvented: A New Future for a Community Hospital

Healthcare Mergers, Acquisitions, and Partnerships: A Insider's Guide to Communication

Jarrard, David

An Integrated Approach to Marketing Orthopedic and Neuroscience Service Lines offers a unique perspective based on the authors' extensive experiences in both the marketing and orthopedics industries. Coauthors William K. Cors, MD, MMM, FACPE, and Frederick J. Barnes, MD, FAAOS, FACS, bring senior hospital and healthcare system management experience, and Michael Gilpin and Patrick T. Buckley, MPA, bring extensive experience as healthcare marketing professionals. Brought together, these authors provide unique composite insight from three different perspectives: physician, consultant, and practitioner. In a clear and succinct style, this resource outlines the key marketing fundamentals and strategies critical for building and growing an accomplished, integrated orthopedic service line in the 21st century.Blending the perspective of two physicians and two marketing healthcare professionals, this book:
 - Provides a detailed road map for marketing and promoting today's integrated orthopedics and neurosciences service line - Brings together best marketing practices with best clinical practices - Explains why the customer's point of view must be your marketing point of view - Outlines why marketing must be a collaborative, ongoing activity that involves the entire organization
View the Table of Contents:
Chapter 1: The Changing Landscape Chapter 2: When Marketing and Operations Become the Experience Chapter 3: Marketing Intelligence and Intelligent Marketing: Effectively Using Market Information Chapter 4: Positioning and Branding Your Service Line Chapter 5: Blueprint Your Investment: The Ortho/Neuro Marketing Plan Chapter 6: Marketing Communications and Promotion Chapter 7: Mirror-Mirror: Internal Marketing Chapter 8: A Peek Into the Future: Marketing Orthopedics and Neuroscience

An Integrated Approach to Marketing Orthopedic and Neuroscience Service Lines

HCPro Inc.

William K. Cors MD MMM FACPE

Patrick T. Buckley MPA

Michael Gilpin

Frederick J. Barnes MD FAAOS FACS

Medicine

This comprehensive source for orthopedic and spine service line development addresses future healthcare challenges while incorporating leadership, high-performance culture, and process changes. The focus is on patient-centric care at every level of the care episode.
Written by an entire team of orthopedic and spine service line experts, this book will help maximize the orthopedic service line's success. Readers will receive high-level guidance and case studies to help them:
 - Prepare for the healthcare initiatives of the future - Create a branded Destination Center of Superior Performance for your service line - Strengthen relationships with stakeholders - Develop a high performance culture - Differentiate your hospital and your surgeons within the marketplace
What's New
 Since the first edition of Orthopedics and Spine, there have been major changes in healthcare. This book addresses how to overcome the challenges associated with these changes, such as:
 - Understanding the future of healthcare - Preparing to take on risk - Proving value - Bridging the hospital physician gap - Addressing the on call crisis - Incorporating LEAN and its culture into everyday hospital practice
This edition also contains chapters dedicated to physicians and administrators sharing their personal experiences in healthcare to illustrate the importance of patient centered care, the challenges of change, communicating effectively, the need for simplicity, and how to stay positive through it all.
 Check out the Table of Contents:
 Chapter 1: Orthopedics/Spine Today Chapter 2: Orthopedics/Spine Tomorrow Chapter 3: Defining and Pursuing Superior Performance Chapter 4: Creating a Performance Culture Chapter 5: Creating the A Team Chapter 6: Physician Alignment Chapter 7: Patient-Centric Systems of Care Before Chapter 8: Patient-Centric Systems of Care After Chapter 9: Implementation Chapter 10: Measurement Knowledge Management Innovation Chapter 11: Operating Room Best Practices Chapter 12: Medical Device Relationships/ Managing Supply Costs Chapter 13: Branding/Marketing Chapter 14: Joint, Fracture Care Chapter 15: Spine Care Chapter 16: Sports Medicine, Hand, Foot/Ankle Chapter 17: Stories From Docs Chapter 18: Stories From Administration Chapter 19: Primer on Lean Chapter 20: Leadership Chapter 21: Core Institute Reflections

Orthopedics and Spine: Innovative Strategies for Service Line Success, Second Edition

HCPro a division of HealthLeaders Media

Marshall K. Steele MD

Judy E. Jones MS

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