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Help Desk Institute

Books by Help Desk Institute

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Help Desk Handbook image

Help Desk Handbook

Author(s): Muns, Ron
ISBN-13: 9781571250001
Publisher: Help Desk Institute
Released: Jan 01, 1993
Format: Paperback, 170 pages
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How to Design and Write Effective Customer Satisfaction Surveys image

How to Design and Write Effective Customer Satisfaction Surveys

Author(s): Bultema, Patrick
ISBN-13: 9781571250032
Publisher: Help Desk Institute
Released: Jan 01, 1993
Format: Paperback, 37 pages
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The 2000 Help Desk Salary Survey image

The 2000 Help Desk Salary Survey

Author(s): Institute, Help Desk
ISBN-13: 9781571250766
Publisher: Help Desk Institute
Released: Jun 01, 2000
Format: Paperback, 62 pages
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The 2000 Help Desk and Customer Support Practices Report image

The 2000 Help Desk and Customer Support Practices Report

Author(s): Institute, Help Desk
ISBN-13: 9781571250773
Publisher: Help Desk Institute
Released: Aug 01, 2000
Format: Paperback, 82 pages
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Collective Wisdom: Transforming Support with Knowledge image

Collective Wisdom: Transforming Support with Knowledge

Author(s): DAVID, KAY
ISBN-13: 9781571259998
Edition: 1 (February, 2006)
Publisher: Help Desk Institute
Released: Feb 17, 2006
Format: Paperback, 326 pages
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