The 2000 Help Desk and Customer Support Practices Report

(1)
The 2000 Help Desk and Customer Support Practices Report image
ISBN-10:

1571250778

ISBN-13:

9781571250773

Released: Aug 01, 2000
Format: Paperback, 82 pages

Description:

This exclusive annual report (delivered FREE to HDI members) provides the vital information you need to compare your support center to other organizations. Learn exclusive information on the top five areas of concern: support center structure, personnel, incoming call composition, practices and tools, and operational trends. Key areas of analysis include: scope of service, service request volume, problem resolution procedures, existing and planned technology use, staff training, automated call logging systems, outsourcing, and more. This critical industry knowledge gives you the foundation for starting a new support center or standards for measuring your existing organization.

Best prices to buy, sell, or rent ISBN 9781571250773




Frequently Asked Questions about The 2000 Help Desk and Customer Support Practices Report

You can buy the The 2000 Help Desk and Customer Support Practices Report book at one of 20+ online bookstores with BookScouter, the website that helps find the best deal across the web. Currently, the best offer comes from and is $ for the .

The price for the book starts from $9.98 on Amazon and is available from 1 sellers at the moment.

If you’re interested in selling back the The 2000 Help Desk and Customer Support Practices Report book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.

As for the The 2000 Help Desk and Customer Support Practices Report book, the best buyback offer comes from and is $ for the book in good condition.

Not enough insights yet.

Not enough insights yet.