Relationship Edge in Business: Connecting With Customers and Colleagues When It Counts

With real case studies and step-by-step guidance, The Relationship Edge in Business shows you how to:

• Develop the right mindset–understand that personal relationships are vital to business success
• Ask the right questions—discover the common ground you share with others
• Do the right thing—be truthful and straightforward or you’ll undermine the goodwill you’ve worked so hard to build