Relationship Edge in Business: Connecting With Customers and Colleagues When It Counts
Released: Jan 01, 2004
Publisher: John Wiley&Sons, Inc.
Format: Hardcover, 224 pages
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Description:
With real case studies and step-by-step guidance, The Relationship Edge in Business shows you how to:
- Develop the right mindset–understand that personal relationships are vital to business success
- Ask the right questions—discover the common ground you share with others
- Do the right thing—be truthful and straightforward or you’ll undermine the goodwill you’ve worked so hard to build
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