Managing America s Organizations examines 41 cases packed with more than 155 administrative, management, and policy problems in the non-profit and public sector. Each of the specific cases, spanning more than 350 pages, connects theory with practical application for all levels of learning undergraduate, graduate and professional training.
 The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry-,middle-level, and higher executive positions they will hold upon graduation. This cutting-edge resource may be used as the primary text for courses employing the case study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in a graduate seminar or as an aid to non-profit and governmental professional development programs. 
Topics Addressed Managing America s Organizations showcases administrative and public issues of an enduring nature in the non-profit and public sectors including: centralization and decentralization; communication problems; contracting for service; government consolidation; cutback management; discrimination; downsizing; e-government; e-mail; employee participation; employee rights; ethical questions; fiscal and budgetary matters; grassroots democracy; interagency and intraagency relations; jurisdictional conflicts; legislative relations; life-work balance; uses of the Internet; managerial style; media relations; organizational design and behavior; philanthropic organizations; program evaluation; stress management; time management; wellness; and women-in-management. 
Issues of Contemporary Origin Addressed Managing America s Organizations also addresses issues of contemporary origin such as: workplace violence and security; secrecy and confidentiality; quality of work-life; prison and business relations; lifestyle; immigration; entrepreneurialism; eldercare; and bullying. Additionally, a host of major national laws such as the Americans with Disabilities Act, the Family Medical Leave Act, and the Civil Rights Act of 1991 are highlighted.

Managing Americas Organizations

Politics & Social Sciences

Meyer, C. Kenneth

Noe, Lance J.

Geerts, Jeffrey A.

Frank, Garry L.

Politics & Government

Millennium HRM Press, LLC

Utilizing 40 cases packed with more than 150 administrative, management, and policy issues in the non-profit and public sector, Managing Public Service Organizations is the ideal teaching and learning resource for all levels of government, certified public manager programs and nonprofit organizations. Professional administrators and board of directors will greatly benefit from this book along with university students at the undergraduate and graduate levels. 
For convenient instructor and student use, the cases are conveniently indexed by major and minor topic discussed. Each of Managing Public Service Organizations specific cases, spanning more than 330 pages, connects theory with practical application for all levels of learning. The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry- and middle-level, and higher executive positions they will hold upon graduation. 
This cutting-edge resource may be used as the primary text for courses employing the case study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in graduate seminars or as an aid to professional development programs. 
Topics Addressed
 Managing Public Service Organizations, in addition to issues of contemporary origin, includes cases that cover standard fare topics such as: centralization; decentralization; time management; ethical dilemmas; accountability; responsibility; public s interest; good government; responsibility; leadership; decision-making; and delegation of authority. 
Issues of Contemporary Origin Addressed: Managing Public Service Organizations also addresses hot topics of today including: quality management; work-life balance; reorganization; reinvention; outsourcing; executive-board relations; e-government and commerce; workplace violence; contagion theory; and ecological impact. 
Instructor Resources
 Sample Syllabus To Assist Instructors: A sample syllabus is available from Millennium HRM Press. 
Easy Instructional Guide To Case Selection
 Index of Topics: As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed. 
Case Histories Keyed To Topics: An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases. 
Index of Names, Positions, and Organizational Types: This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned. 
Student Tools and Learning Assessments
 Case Logs and Administrative Journal Entries: Each case is accompanied by a set of questions and instructions to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment is printed on perforated pages and may be removed from the book for time-saving evaluation purposes. 
Timelines: A timeline following each case helps students accurately order the major case events to learn how the timing of these events influenced the ultimate outcome. 
Mental Jogger: Following each case is a mental jogger section to allow learners to note ideas they want to remember or discuss in class. 
Personal Reflections: Each case contains a section for additional notes and observations as well as a section for personal reflections where students can write topics or concerns to be addressed.

Managing Public Service Organizations

Written by a team of experienced researchers, teachers and managers, Managing People as Assets presents the most comprehensive set of human resource management case studies currently available. The cases are sure to engage critical thinking and facilitate individual and group decision making. Especially noteworthy are the chapters on: the use and application of case studies as a learning device, the changing nature of work and the workplace in the 3rd Millennium, and numerous web sites that are frequently used by Human Resource Management specialists. The 57 real-world case studies are based on management and policy situations that commonly occur in all three economic sectors public, private and nonprofit. Nearly 300 meaningful concepts and trends associated with the changing nature of work, the workplace, technology and demographics of 21st century organizations are explored. Managing People as Assets is a must have teaching and training resource that enables executives, managers, supervisors and policy makers at all stages of professional and administrative experience to purposively integrate theory with practice and make the management of people live.

Managing People as Assets

Conducting the People s Business: Issues, Dilemmas, and Opportunities is a comprehensive casebook that empowers graduate and undergraduate students in political science, public affairs, public policy and administration to put the theory of their field into practice. Contemporary and Salient Issues Brought to Life: green urbanism, coproduction and organizational change. Constitutional Issues Addressed: speech, religion, race, gender, association and privacy, quality of life, risk management, eminent domain, trust, and leadership. As a peer reviewed book, it received rave comments for its content, comprehensiveness, relevance, and style of writing. Easy Instructional Guide to Case Selection: Index of Topics - As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed. Case Histories Keyed To Topics - An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases. Index of Names, Positions, and Organizational Types - This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned. Student Tools and Learning Assessments: Case Logs and Administrative Journal Entries - Each case is accompanied by a set of questions and instructions intended to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment is printed on perforated pages and may be removed from the book for time-saving evaluation purposes. Timelines - A timeline following each case helps students accurately order the major case events to learn how the timing of these events influenced the ultimate outcome. Mental Jogger - Following each case is a mental jogger section which allows learners to note ideas they want to remember or discuss in class. Personal Reflections - Each case contains a section for additional notes and observations as well as a section for personal reflections where students can write topics or concerns to be addressed in other case analyses.

Conducting the People's Business: Issues, Dilemmas, and Opportunities

Organizational Change tackles the difficult task of identifying changing environment issues and dynamics associated with management and leadership in the 21st century. Packed with 40 case studies covering over 185 concepts, theories, and notions, it presents cases across the public, private, and nonprofit sectors with clarity, interest, and realism. Scenarios Presented: effective communication, organizational culture and change, conflict resolution, ethical questions, professionalism, leadership, motivation, technology, union-management relations, interpersonal relations, discrimination, diversity, community relations, volunteerism, and immigration. Easy Instructional Guide to Case Selection: Index of Topics As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed. Case Histories Keyed To Topics An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases. Index of Names, Positions, and Organizational Types This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned. Student Tools and Learning Assessments: Case Logs and Administrative Journal Entries Each case is accompanied by a set of questions and instructions intended to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment is printed on perforated pages and may be removed from the book for time-saving evaluation purposes. Timelines A timeline following each case helps students accurately order the major case events to learn how the timing of these events influenced the ultimate outcome. Mental Jogger Following each case is a mental jogger section which allows learners to note ideas they want to remember or discuss in class. Personal Reflections Each case contains a section for additional notes and observations as well as a section for personal reflections where students can write topics or concerns to be addressed in other case analyses. The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry-, middle-level, and higher executive positions they will hold upon graduation. These cutting-edge resources may be used as the primary text for courses employing the case-study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in a graduate seminar or as an aid to nonprofit and governmental professional development programs.

Organizational Change: Technology, Workforce and Workplace

Human Relations in Action closes the loop between being immersed in theory and utilizing human relations in reality. The 46 case studies are artfully written and include nearly 200 essential concepts, notions and theory central to the study of human relations. As such, they invite focused analysis, discussion and real-life practice. The cases are imbedded in 2lst Century issues and problems and cut across the three economic sectors with clarity and realism. In brief, Human Relations in Action presents scenarios and slices of organizational life that are sure to arise as we encounter the dynamics and complexity of interpersonal and organizational relationships.

Human Relations in Action

C. Kenneth Meyer

Lance J. Noe

Garry L. Frank

Jeffrey A. Geerts

Nonprofit Management and Leadership Case Studies is the long-awaited learning resource that presents 31 comprehensive case studies central to leadership and management in a variety of contemporary nonprofit organizations. All cases are written from a merged set of professional practitioners and academic experiences that infuse relevance, reality, interest, clarity and critical reflection. Essential features: - A differentiation between nonprofit and public organizations on mission, compensation, motivation, direction, strategic planning, and volunteerism - Real-life situations that require thoughtful analysis - Nearly 190 major concepts, theories and techniques embed in 31 case studies - Case studies designed to engage individual and group analysis, discussion, dialogue, assessment and reflective learning This book may serve as a standard text in undergraduate, graduate, or professional training programs. The incidents provoke interest in a large number of customary administrative and leadership concepts including: management issues, effective communication, compensation, volunteerism, community relations, contract administration, delegation of authority, diversity, discipline, recruitment, selection, training, social media, affirmative action, fiduciary responsibility, benefits, fundraising, immigration, internship program management, conflict resolution, nepotism, marketing, outsourcing, privacy and confidentiality, staff relations, equal employment, workplace-discrimination, strategic planning and philanthropic organizations.

Nonprofit Management and Leadership Case Studies

Solving Public-Management Problems: A Case Study Approach continues the rich tradition of researching and presenting interesting, relevant and artistically written case studies for effective learning in management, public administration, and policy analysis courses. All of the cases emphasize problem solving and doing as a solid basis for lifelong learning. The authors have direct practical and academic experience dealing with the nearly 200 theoretical and problematic issues presented in the case studies. Each case study maximizes learning by being written from a pracademic orientation. That is, all cases have been jointly written with at least one practitioner and academic involved in researching and writing the scenario or incident. This case book is intended for undergraduate and graduate courses and training programs that link the theoretical and conceptual with the applied and practical aspects of learning by doing. Embedded in the cases are the enduring notions of leadership, management, motivation, innovation, cutback management, ethical reasoning, collaborative governance, discretionary authority, teamwork, lean production, negotiation, conflict resolution, employment discrimination, sustainability, New Public Management (NPM), and the formulation, implementation and assessment of public programs.

Solving Public-Management Problems: A Case Study Approach

Education & Teaching

Allen J. Zagoren

Schools & Teaching

The Craft of Public Administration, 11th edition, practically teaches itself. The Craft of Public Administration, is thoroughly revised, updated, and expanded to reflect the growing demand for an introductory textbook that joins in a relevant and practical manner the content of the often mutually reinforcing areas of public administration and nonprofit management. The 11th edition continues to provide the classic collection of essential leadership and administrative notions, theories, and techniques that have formed the academic basis for generations of students majoring in public administration, public policy and nonprofit management. Understanding the need for administrative systems that work effectively in today s rapidly changing world is the strength of this edition of The Craft of Public Administration. In order for a system of public administration to do good for the public, it must be built on the knowledge, training and experiences of past generations. The text emphasizes that students of public administration and nonprofit organization management must be nimble, flexible and creative to deal with change, but still work in a traditional framework of stability, fairness and equality that is expected of our administrative structures and processes. This TURNKEY version of The Craft of Public Administration offers the following instructor friendly resources. INSTRUCTOR RESOURCES Lecture slides Chapter quizzes Videos and TED Talks Suggested readings Case studies by chapter Sample syllabi Chapter summaries Available as paperback or e-book TOPICS COVERED Chapter 1: The Administrative Craft Chapter 2: The Ecology of the Administrative Craft Chapter 3: The Anatomy of Public Organizations Chapter 4: The Physiology of Public Organizations Chapter 5: Managing Employees as Assets Chapter 6: Labor-Management Relations Chapter 7: Communication and Leadership Chapter 8: Taxing, Budgeting, and Spending Chapter 9: Working Smarter, Doing More with Less Chapter 10: Admin Law &amp; Government Regulations Chapter 11: Nonprofit &amp; Public Sector Human Resources Management Appendix: Web Sites Index

The Craft of Public Administration

John Rouse

Practicing Public and Nonprofit Management is the contemporary follow-up to the popular casebook Practicing Public Management. This practical casebook is a compilation of 39 concise, realistic cases designed for a variety of teaching purposes in public and nonprofit management programs. The collection is eclectic and covers a rich variety of management issues. Practicing Public and Nonprofit Management is the most complete of compendium of public and nonprofit management case studies available today.

Practicing Public and Nonprofit Management

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