Organizational Change: Technology, Workforce and Workplace

Organizational Change tackles the difficult task of identifying changing environment issues and dynamics associated with management and leadership in the 21st century. Packed with 40 case studies covering over 185 concepts, theories, and notions, it presents cases across the public, private, and nonprofit sectors with clarity, interest, and realism. Scenarios Presented: effective communication, organizational culture and change, conflict resolution, ethical questions, professionalism, leadership, motivation, technology, union-management relations, interpersonal relations, discrimination, diversity, community relations, volunteerism, and immigration. Easy Instructional Guide to Case Selection: Index of Topics As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed. Case Histories Keyed To Topics An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases. Index of Names, Positions, and Organizational Types This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned. Student Tools and Learning Assessments: Case Logs and Administrative Journal Entries Each case is accompanied by a set of questions and instructions intended to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment is printed on perforated pages and may be removed from the book for time-saving evaluation purposes. Timelines A timeline following each case helps students accurately order the major case events to learn how the timing of these events influenced the ultimate outcome. Mental Jogger Following each case is a mental jogger section which allows learners to note ideas they want to remember or discuss in class. Personal Reflections Each case contains a section for additional notes and observations as well as a section for personal reflections where students can write topics or concerns to be addressed in other case analyses. The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry-, middle-level, and higher executive positions they will hold upon graduation. These cutting-edge resources may be used as the primary text for courses employing the case-study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in a graduate seminar or as an aid to nonprofit and governmental professional development programs.