Dr. Kevin Warwick is deeply critical of techniques used to measure human intelligence, in particular IQ tests. He believes these are both flawed and outdated. He has developed an entirely new theory, which proposes a universal view of intelligence, within which human, animal and even artificial intelligence are united for the first time. Challenging and controversial, QI will stimulate widespread argument and discussion. * Brings ideas on intelligence up to date and aligns them with the world in which we now live * Overturns much current thinking on intelligence * Reveals how IQ testing has been misused in the past, including how the US used low IQ scores as a basis for 'voluntary' sterilisation and rejection of refugees from Nazism * Examines the intelligence of animals, machines and robots, and considers the ways in which they are more intelligent than humans * Includes results of a special survey which shows how foods, drinks, television and other factors affect 'IQ' test results

QI: The Quest for Intelligence

KEVIN WARWICK

Chartered Inst of Pers/Develop

"Asking Questions" will help you ask the 'right' question to elicit a useful response. All managers need to hone their questioning skills, whether interviewing, appraising or simply exchanging ideas. This book offers guidance and helpful advice on: using various forms of open question - including probing, simple interrogative, opinion-seeking, hypothetical, extension and precision; encouraging and drawing out speakers through supportive statements and interjections; establishing specific facts through closed or 'direct' approaches; avoiding counter-productive questions; and, using questions in a training context.

Asking Questions

Business & Money

Ian MacKay

Skills

"Managing in a Business Context" introduces and describes the framework in which businesses are working in Britain today. Beginning with the nature of strategy and how strategy can be converted into practice, it goes on to place HR and business management generally in the wider context of UK society, Europe and the world.

Managing in a Business Context

David Farnham

Human Resources

"The Manager as Coach and Mentor" shows how and why coaching and mentoring are the simplest, most practical and cost-effective ways you can boost the performance of your staff. It includes straightforward and practical advice on: choosing coaching styles and techniques that work - understanding the roles and responsibilities of supportive mentoring; developing the essential interpersonal skills and attributes; assessing your own competence with simple exercises; and, following six foolproof rules to ensure success.

The Manager As Coach and Mentor

Parsloe, Eric

Management & Leadership

Written by one of the UK's top recruitment experts, "Getting a Better Job" will help you to write a persuasive application and adopt a polished presentation style at interviews. An indispensable companion for all job seekers, it provides lively tips and practical guidance on: finding your Unique Selling Point - writing a compelling CV and covering letter - researching your targets and building up useful contacts - ensuring an interview (even when there is no vacancy) - taking discreet advantage of the interviewer to present yourself in the best possible light - following up to increase your chances of success.

Getting a Better Job

Courtis, John

"Decision Making and Problem Solving" explains the key principles for developing your thinking skills and applying them creatively and productively to every challenge. Acknowledged as an international authority on management thinking, Adair combines practical exercises with incisive guidance on: understanding the way your mind works; adopting a structured approach to reach the best decision; assessing risk and generating successful options for action - using brainstorming and lateral thinking to increase your creativity; and creating a personal strategy to become a more effective practical thinker.

Decision Making and Problem Solving

Adair, John

"Persuasive Reports and Proposals" will ensure that what you write gets the results you want. It covers five crucial aspects of the writing process which articulate what you should feel about your documents if they are to win hearts and minds. Specifically: purpose - clarifying your aim and constructing a persuasive argument; reader - identifying and understanding your audience to anticipate objections and retain attention; image - creating an appropriate style, tone and appearance while avoiding spoilers (poor spelling, grammar, literals etc) which undermine credibility; detail - using effective facts, logical links and simple sentences; and, enhancers - seeking commitment, building in emotional appeal and editing to perfect your draft.

Persuasive Reports and Proposals

Andrew Leigh

The Global Hr Manager : Creating the Seamless Organisation

How do you manage and develop the careers of your staff in today's rapidly moving world of work? The concept of career development is changing as people move jobs more and more frequently and a job for life just doesn't exist anymore. Using case studies from top companies, "Career Development" provides step-by-step guidance on these issues. Up-to-date and to the point, the guide: explains recruitment and reward, training and coaching - helps with crucial issues such as succession planning, lateral moves and secondments - considers the particular needs of specialist groups, such as women, flexible workers and workers in SMEs - provides useful examples demonstrating the advantages of development centres and career action centres. This Good Practice guide will help you understand and develop the competencies required for good career development, including negotiation and communication, coaching and performance appraisal. Helpful action plans and checklists are provided.

Career Development

Examining the role of assessment centres, this text proposes that when tailored to the specific needs of individual organizations, such centres can become a vital tool for selection and development of employees. The author examines: how to use assessment centre strategy to make an organization a natural home for talent; how to develop the individual after the development centre; using "off-the-shelf" and computer-driven approaches to development and assessment centre exercises; the alternatives to assessment centres; the use of computer software to design and run development and assessment centres; case studies of development centres; and the use of 360 degree feedback with development centres.

Development and Assessment Centres

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