Asking Questions

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Asking Questions image
ISBN-10:

0852927681

ISBN-13:

9780852927687

Author(s): Ian MacKay
Released: Jan 01, 1998
Format: Paperback, 96 pages

Description:

"Asking Questions" will help you ask the 'right' question to elicit a useful response. All managers need to hone their questioning skills, whether interviewing, appraising or simply exchanging ideas. This book offers guidance and helpful advice on: using various forms of open question - including probing, simple interrogative, opinion-seeking, hypothetical, extension and precision; encouraging and drawing out speakers through supportive statements and interjections; establishing specific facts through closed or 'direct' approaches; avoiding counter-productive questions; and, using questions in a training context.

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