Customer Service Excellence
Released: Jan 01, 1994
Publisher: American Media Publishing
Format: Paperback, 92 pages
to view more data
Description:
Customer Service Excellence takes employees through the basics of customer service and beyond. A thorough orientation tool, this book uses examples and helpful checklists to develop dynamic frontline service and positive customer relationships. With help from this manual, service assistance have the opportunity to examine and rate their own customer service skills, obtain an ongoing profile of daily customer encounters and concentrate on key issues of business.
Low Price Summary
Top Bookstores
We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.
DISCLOSURE: We're an eBay Partner Network affiliate and we earn commissions from purchases you make on eBay via one of the links above.
DISCLOSURE: We're an eBay Partner Network affiliate and we earn commissions from purchases you make on eBay via one of the links above.
Want a Better Price Offer?
Set a price alert and get notified when the book starts selling at your price.
Want to Report a Pricing Issue?
Let us know about the pricing issue you've noticed so that we can fix it.