Service America!: Doing Business in the New Economy
Released: Jan 01, 1985
Publisher: Irwin Professional_Pub
Format: Hardcover, 203 pages
to view more data
Description:
Stresses the importance of service management, looks at examples of service failures and successes, and explains how to measure, evaluate, and improve quality and productivity
We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.