Service America!: Doing Business in the New Economy

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Service America!: Doing Business in the New Economy image
ISBN-10:

0870946595

ISBN-13:

9780870946592

Edition: 4th ptg.
Released: Jan 01, 1985
Format: Hardcover, 203 pages

Description:

Stresses the importance of service management, looks at examples of service failures and successes, and explains how to measure, evaluate, and improve quality and productivity

Best prices to buy, sell, or rent ISBN 9780870946592




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