Beyond the Walls of Conflict: Mutual Gains Negotiating for Unions and Management

Offers insight on solving problems between unions and management, based on mutual gains principles, for negotiators on both sides. Defines the benefits of alternative dispute resolution for management and unions and identifies situations in which it may or may not work, and details steps in using mutual gains negotiation for specific situations, pointing out common traps and how to avoid them. Annotation c. by Book News, Inc., Portland, Or.