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Read, Brendan

Books by Read, Brendan

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Home Workplace: A Handbook for Employees and Managers image

Home Workplace: A Handbook for Employees and Managers

Author(s): Read, Brendan
ISBN-13: 9781138412521
Edition: 1
Publisher: CRC-Press
Released: Jul 27, 2017
Format: Hardcover, 348 pages
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The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship image

The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship

Author(s): Fleischer, Joseph
ISBN-13: 9781578200979
Edition: First Edition
Publisher: CRC-Press
Released: Jan 04, 2002
Format: Paperback, 273 pages
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Home Workplace image

Home Workplace

Author(s): Read, Brendan
ISBN-13: 9781578203109
Edition: 1
Publisher: CRC-Press
Released: Jan 06, 2004
Format: Paperback, 352 pages
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Designing the Best Call Center for Your Business, 2nd Edition image

Designing the Best Call Center for Your Business, 2nd Edition

Author(s): Read, Brendan
ISBN-13: 9781578203130
Edition: 2
Publisher: CRC-Press
Released: Jan 02, 2005
Format: Paperback, 386 pages
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