Guide to Managing Indoor Air Quality in Health Care Organizations

JCAHO

Joint Commission Resources

Introducing Joint Commission International's new accreditation program for medical transport organizations, including those responsible for emergency treatment and transport; non-emergency transport; ambulance services; land, air, and water medical transport; and fire brigade emergency services. This manual contains standards, intent statements, measurable elements, accreditation policies, and a glossary. You'll find standards for six key areas of medical transport provider organization management: Governance, Leadership, and Direction; Quality Management and Improvement; Exposure to and Transmission of Biologic and Chemical Agents; Facility, Equipment and Vehicle Management and Safety; Staff Qualifications and Education; and Management of Information. Also included are new standards for five key areas of patient-centered care: Access to Services and Coordination of Services; Patient and Family Rights; Assessment of Patients; Care of Patients; and Patient and Family Education. Everything is included in one slim, easy-to-use manual, written in simple, easy-to-understand and easy-to-translate English.

Joint Commission International Accreditation Standards for Medical Transport Organizations

Medical Books

Joint Commission

Administration & Medicine Economics

Introducing a new accreditation program from Joint Commission International! Joint Commission International Accreditation Standards for the Care Continuum presents brand-new accreditation standards for international health care organizations providing care to chronic care patients, rehabilitation patients, and patients at the end of life either at home or in institutional settings. This easy-to-use manual, written in easy-to-understand English, includes standards and scoring information as well as accreditation policies and procedures. These international consensus standards were developed and reviewed by an international task force and were tested in mock surveys in international health care organizations. These new standards meet a growing demand for an effective evaluation of patient care services other than acute care and consider country-specific conditions and cultural issues.

Joint Commission International Accreditation Standards for the Care Continuum

Co published with the American Society of Health-System Pharmacists (ASHP) The Medication Reconciliation Handbook is an invaluable tool for health care organizations seeking to implement an effective medication reconciliation process. Medication errors commonly occur at points of transition in care, such as at admission, during transfer from one department to another, or at discharge. A medication reconciliation process can help your organization decrease the incidents of medication errors at these points. Numerous case studies describe successes in forming a team to incorporate medication reconciliation in their processes. The Joint Commission's National Patient Safety Goal on medication reconciliation is also discussed. Supported by an unrestricted educational grant provided by McKesson Corporation.

Medication Reconciliation Handbook

Joint Commission on The Accreditation Of Healthcare Organizations

Hospital Documentation: Sample Policies, Procedures and Forms

While job satisfaction is an important issue for all workers, the risk that disruptive behavior may put on patients has been well documented by the Institute for Safe Medication Practices, which found that intimidation and undue pressure altered how staff do their jobs. A recent survey found that negative behaviors, including condescending language, impatience with questions, reluctance or refusal to answer questions or phone calls, strong verbal abuse, threatening body language, and even physical abuse, were not an uncommon concern by respondents. The survey also found that past experiences with intimidation or pressure also greatly affected the way staff handles orders or poses questions. This spiral-bound workbook helps leaders train all staff in effective strategies for ending disruptive behaviors that adversely affect staff morale and possibly put patients at risk. The effect of disruptive behavior on communication and teamwork, which is what creates this patient safety risk, is covered as well.

Defusing Disruptive Behavior: A Workbook for Health Care Leaders

A training kit that provides information and strategies to help health care organizations train and orient staff on EC issues and comply with Joint Commission training requirements. It includes a variety of training components, including a manual; CD slide presentations; quizzes; web links; and case studies.

Environment of Care Staff Training Kit: A Turnkey Approach

Reference

Physicians play a major role in the delivery of safe, quality health care. Their involvement in The Joint Commission's accreditation process is an important component to ensuring this care. Yet, many medical students are unaware of the Joint Commission and its vital role. Must-Have Information for Physicians About Quality and Patient Safety is a handy reference book that provides medical students and young professionals with an introduction to quality issues in health care and the Joint Commission's mission. With this book, readers will gain a better understanding of patient-safety risks and how they can contribute to an environment where patient safety is a priority. This book does the following: Summarizes the Joint Commission's accreditation process and the purpose of its standards and National Patient Safety Goals, Describes specific patient-safety challenges and how the Joint Commission helps organizations reduce them, Offers practical tips on how medical students and young professionals can improve the quality of patient care. Book jacket.

Must-Have Information for Physicians About Quality & Patient Safety

The Joint Commission unannounced survey is not the standard in nearly every health care accreditation setting, changing the accreditation culture "ramping up" to "continuous compliance," producing a truer picture of everyday organizational performance. The book provides multiple perspectives on the present and future of unannounced surveys and the accreditation process: Health care organization personnel share their survey experiences and thoughts about committing continuous compliance and patient safety, and Joint Commission leadership discuss the ongoing evolution of accreditation and its applications to patient safety.

Joint Commission Unannounced Survey Case Studies

2008 Comprehensive Accreditation Manual for Home Care Camhc

Medicine

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Books by Joint Commission Resources