This brand new revision of ICMA's classic police management reference includes new coverage of such cutting-edge issues as terrorism and community security, leadership and managing change, setting standards and measuring performance, information management and technological innovations, and strengthening police-community partnerships. It provides information for local government administrators and police executives on managing patrol, prevention, investigations, and transportation services; the special challenges of local drug control and criminal organizations; internal functions such as human resources, planning, and facilities design; and linkages with other governmental and nongovernmental agencies and service providers, including crime laboratories. The volume emphasizes the importance of personal leadership by the chief in facilitating change, setting standards, and fostering integrity.

Local Government Police Management

Criminal Law

ICMA Press

This all-new edition of the popular book (2000 title-Practice of Local Government Planning, 3e) will continue to be the valued resource for preparing for the AICP exam. This new edition helps the reader understand the complexities of planning at the local level, and prepare to make decisions in a challenging environment. The eight chapters in Local Planning, roughly spanning from context to applications, consists of articles written by a wide range of experts academics, practitioners, clients, and observers of planning. Many examples of planning in action illustrate central principles.

Local Planning: Contemporary Principles and Practice

Business & Money

Management & Leadership

Accountability is core to high-performance government, efficient service delivery, and taxpayers' confidence in local government. In turn, performance measurement is key to accountability. Performance measurement is the subject of How Effective Are Your Community Services? This book highlights the practical steps necessary to select measures of service quality and use them efficiently. It enables you to assess whether you're doing the right things and how well you're doing them. How Effective Are Your Community Services? features seven areas of local government: •Solid waste services •Crime control •Fire protection •Parks and recreations services •Library services •Transportation services •Call managementIn each of these areas, the authors provide very specific measures and detailed procedures for using the measures-so that you and your staff derive the most benefit out of performance measurement. This newly revised edition builds on almost three decades of experience and process improvement. The authors combined input from managers in communities across the United States with expertise and examples from ICMA's Center for Performance Measurement (CPM) to produce the most comprehensive and practical guide to performance measurement available for local governments.

How Effective Are Your Community Services?: Procedures for Performance Measurement

Harry P. Hatry

Philip S. Schaenman

Donald M. Fisk

John R. Hall Jr

Louise Snyder

Economics

Managing Local Government Services: A Practical Guide

The only comprehensive resource and textbook for state-of-the-art emergency management for local government. Local governments have become the lead entity in all four phases of emergency management: mitigation, preparedness, response, and recovery. Collectively, local governments are the backbone of the national emergency management system. As emergency management continues to evolve and become more professionalized, you need a sound, reliable and up-to-date resource to guide you. This brand new edition of ICMA's landmark book is designed to assist current and future emergency managers in fulfilling their crucial function by providing context, sharing experience, and offering insights into today's challenges in emergency management. Get state-of-the-art ideas and strategies for organizing and managing mitigation, preparedness, response, and recovery at the local level and within the larger intergovernmental context. Understand new standards for emergency management planning, organizati

Emergency Management: Principles And Practice for Local Goverment

ICMA press

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Books by ICMA Press