Review\n"The Team Discovered breathes fresh energy into the field of Organization Development. It makes the case for the integration of analyzing the world and experiencing the world--both of which are needed to act on the world. I love this book's focus on language as the basis for transformation; the artist's belief that every team and moment is unique; attention as a casualty of the modern world; the work of leadership development as creation every step of the way. It is a welcome antidote to the longing for structured, predictable, and measurable interventions. It is a pleasure to recommend that you read this book."Peter Block, Citizen of Cincinnati and Author of Flawless Consulting: A Guide to Getting Your Expertise Used and Community: The Structure of Belonging\n"This book is a fresh reminder of what every worker, manager, and leader knows but often forgets: Teams are in themselves social ecosystems, capable of being wonderfully and smartly connected, adaptive, and effective. These stories illustrate the value of well-crafted Dialogic theory, co-creating meaning with teams, rather than leaping too quickly to diagnose, categorize, and apply normative prescriptions. Leaders, workers, and particularly professionals in HR and Organization Effectiveness will find this to offer a path to help teams own and improve their common experiences." 
John Boudreau, Senior Research Scientist and Professor Emeritus at The University of Southern California - Marshall School of Business\n"I feasted upon this book. The story is threaded with clients' and coaches' challenges, dilemmas, and aspirations, and it resonates so deeply. This short book will help coaches understand what they do so well, while also pointing clear direction to where they could learn and grow. What an exciting window into the complex and impactful world of Dialogic team coaching." 
Geoff Bellman, Advisor, Extraordinary Teams Partnership; Author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Results and The Consultant's Calling: Bringing Who You Are to What You Do\n"If you've grown weary of quick-fix team effectiveness approaches that ultimately don't stick, The Team Discovered is the antidote. Bennett Bratt makes a strong case for meeting people and teams where they are and cocreating a path forward. He starts with the premise that the team has the answers and paints a compelling story with all-too-familiar characters that help bring to life an approach that is refreshing and liberating." 
Kristy Feldkamp, Global Head of HR, Personal Systems, HP Inc.\n"The business world is awash with team diagnostic instruments, most of them of dubious validity. Here we have a much-needed antidote to the atomistic approach of diagnostics. The aim of team coaching is to enable teams to have the conversations they need to have with themselves, and this book is a route map to successful teaming." 
David Clutterbuck, EMCC Special Ambassador and Visiting Professor, Henley Business School. Author of Coaching the Team at Work and editor of The Practitioner's Handbook of Team Coaching\nThis hopeful, poignant, and deeply insightful book brings the wisdom of Dialogic OD and the heritage of Diagnostic OD into an expansive view of how to best support teams in a world of immense diversity and attention poverty. Bennett Bratt offers a new approach to team development that meets today’s teams where they live: in a complex world with intense demands and precious little time. This book challenges widely used approaches to team development that utilize data showing a gap between current and desirable team performance. Most methods presume some kind of evaluative comparison is helpful: comparison to other groups, comparison to large data sets, comparison to best practices, comparison to a theoretical ideal. Instead, Ben explains why a dialogic approach to the use of questionnaire data is better at helping teams author their own narrative of effectiveness, one they will own

The Team Discovered: Dialogic Team Coaching (BMI Series in Dialogic Organization Development)

Business & Money

Bratt, Bennett H.

Industries

BMI Publishing

Shortlisted for the 2022 UK Business Books Awards, from Physical Place to Virtual Space describes the insights and conclusions of a highly experienced Dialogic Organization Development practitioner bringing her skills to a new client, all online. From initial contact, designing and sequencing the interventions, to a series of online events for a large multi-divisional corporation, Gwen Stirling-Wilke takes you through the differences that make a difference in doing Dialogic OD in virtual spaces. The book is in two parts. Part 1: Preparing The Virtual SpaceThe first part of the book has new models, tools, and insights for using virtual platforms like Zoom - useful for anyone, from beginners to seasoned experts. Gwen guides in how to design differently for virtual space. The book provides new tools and models, as well as adjusting some foundation stones of your practice:•The Virtual Space of Participation to aid you in understanding how participation is different in virtual OD and how to plan for that.•Organization Maturity Levels for Virtual Working to help you to quickly assess what will and won’t work with any client system.•Design Options for Virtual OD outlines the four main design options, to be used as stand-alone, or mixed and matched, that are the foundations to designing transformative spaces online.•Building psychological safety online sharing ways to adjust some of the key foundation stones of your practice in a virtual setting.Part 2: Mastering Virtual ConsultingThe second part of the book goes into detail on virtual consulting, covering topics like: •Effective group work online – how to track and intervene in group process online.•Working with group energy - Monitoring and intervening into the group’s energy •Use of Self - Enhancing your “use of self” in virtual consulting. •Adapting Dialogic OD methods – how to utilize some common Dialogic OD methods online, like Open Space, World Cafe, and Appreciative Inquiry.A virtual consulting case study:The book concludes with a full description of a case of virtual consulting with a new client at the start of the pandemic, one that was not familiar with working through virtual platforms. The client wanted to embark on a cultural change process and create greater integration between five distinct businesses within the company, and decided they could not wait for the pandemic to be over. Detailing the reasoning behind design decisions and the results of various virtual events, we watch the emergence of new and novel groupings to explore a shared topic in ways they hadn’t before. New narratives traveled through the formal and informal networks within and between businesses. These included stories of people being invited to take part whose voices were not normally heard, opening up to the possibility of a different way of leading. The entire process generated new ways of working, new relationships, and new possibilities for future collaboration across the company, as well as a new image of leadership that was attractive and stimulated new actions. A collective experience of previously unimagined ways of thinking, creating, and acting together stimulated an explosion of innovation.Who Is This Book For?•External and internal consultants, facilitators and change leaders wondering how to deliver great results with virtual consulting, transformation and culture change.•Those who are interested in taking a more participatory and collaborative approach to their work and aren’t sure how to do that using virtual platforms.•Consultants wanting to create engaging and safe online spaces for dialogue and exploration.•Change leaders wanting to create a program of change using virtual platforms.

From Physical Place to Virtual Space: How to Design and Host Transformative Spaces Online

Stirling-Wilkie, Gwen

What can you offer and how do you get hired when you can make a few promises about what will happen? Tova Averbuch provides tested and useful advice on how to enter and contract for consulting when the outcomes are cannot be predetermined. But this book is much more than that. Tova gives a step-by-step description of a way of being that most professional Dialogic OD practitioners learn only through apprenticeship. She describes how to show up authentically, (transparent. expressive, curious) and through ones’ presence pull others into a different mindset about leadership and change. Tova offers a compelling image of how the Dialogic OD practitioner, through their way of being in covenant relationships, co-creates a network that will enable a large-scale, emergent, generative change process.\nOne of her unique insights is that the qualities that make any Dialogic OD large group event explode with passion, creativity, and the energy to move forward and generate change, are the same qualities that need to be cultivated in each new set of relationships. Tova emphasizes that energy for generative change requires a burning issue, a passionately held purpose, or some emotionally charged focus that will draw and engage people into generative conversations that produce new decisions and actions. Those conversations are aided by qualities like curiosity, authenticity, regard for others, openness to new perspectives, and psychological safety. Through cultivating those qualities and attending to purpose in every interaction, the dialogic practitioner prepares the ground for ever-larger groups of stakeholders to be able and want to participate in generative conversations.\nWith numerous real examples, the book illustrates and explains how a consultant enters and establishes an authentic dialogic presence with an ever-expanding group of people. Tova takes us to the point of establishing a planning team that will design the change process. Her model identifies a series of transitions or beginnings, from the caller to the planning team, each requiring the establishment of a ‘covenant relationship’, which she argues is an essential quality for doing Dialogic OD and traveling unknown paths together. She further identifies four conditions, that operate across levels, which have to be satisfied to complete entry and move onto the next transition.\nIn the chapter on contracting, Tova continues the OD tradition of emphasizing the psychological contract over legal contracts. But there are practical hurdles to how you offer consulting services for emergent change processes. How can you structure a deal when you can't make promises about what will happen? Tova’s practical advice on how you negotiate and price Dialogic OD is well worth the cost of the book. She has developed a novel solution to how to be in a continuous process of evocative inquiry from the first moment of contact with the client that satisfies the needs of both client and consultant.

Initiating and Inviting Generative Change: Entry and Contracting for Emergent Outcomes In Results Driven Organizations

Averbuch, Tova

Change Champions: A Dialogic Approach to Creating an Inclusive Culture

Katz, Judith H.

Miller, Frederick A.

Biggs, Monica E.

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