<p>Volume II of the classic book on assertiveness training. Reprise of the famous UCLA Business and Management Extension course given by the master assertive trainer, Dr. Manuel Smith. With the original training scripts and exercises for coping with manipulative coworkers, colleagues, bosses, external reps and customers as well as technical experts. A nuts and bolts approach to an essential of good management with no "cure" time or personal "insight" required. The manager trainee uses the skills learned the next day on the job, at home, and in private business dealings. The sequel to the world wide bestseller published in thirteen languages with over four million copies sold.</p>

When I Say No I Feel Guilty, Vol. II, for Managers and Executives

Self-Help

SMITH, Manuel J.

Relationships

A Train Pr

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Books by A Train Pr

See the best price to sell, buy or rent books by the A Train Pr publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

When I Say No I Feel Guilty, Vol. II, for Managers and Executives