Strategic Management of Professional Service Firms

Strategic Management of Professional Service Firms image
ISBN-10:

8763001276

ISBN-13:

9788763001274

Edition: 3
Released: Mar 01, 2005
Publisher: CBS Press
Format: Hardcover, 219 pages
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Description:

"In this third revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the ""right"" client projects. Delivering the ""right"" kind of services the ""right"" way. "












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