Designing the Best Call Center for Your Business, 2nd Edition

Designing the Best Call Center for Your Business, 2nd Edition image
ISBN-10:

1578203139

ISBN-13:

9781578203130

Author(s): Read, Brendan
Edition: 2
Released: Jan 02, 2005
Publisher: CRC-Press
Format: Paperback, 386 pages
to view more data

Description:

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f

Low Price Summary






Top Bookstores


























We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.

DISCLOSURE: We're an eBay Partner Network affiliate and we earn commissions from purchases you make on eBay via one of the links above.

Want a Better Price Offer?

Set a price alert and get notified when the book starts selling at your price.

Want to Report a Pricing Issue?

Let us know about the pricing issue you've noticed so that we can fix it.