How to Design and Write Effective Customer Satisfaction Surveys

How to Design and Write Effective Customer Satisfaction Surveys image
ISBN-10:

1571250034

ISBN-13:

9781571250032

Author(s): Bultema, Patrick
Released: Jan 01, 1993
Format: Paperback, 37 pages
to view more data

Description:

How do you compare what you think customers need to what they think they need? The only sure way is to conduct regular customer satisfaction surveys. Patrick Bultema presents an authoritative, step-by-step guide for planning, writing, and implementing effective customer satisfaction surveys for your support organization.

Low Price Summary






Top Bookstores


























We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.

DISCLOSURE: We're an eBay Partner Network affiliate and we earn commissions from purchases you make on eBay via one of the links above.

Want a Better Price Offer?

Set a price alert and get notified when the book starts selling at your price.

Want to Report a Pricing Issue?

Let us know about the pricing issue you've noticed so that we can fix it.