Communicating Professionally: A How-To-Do-It Manual for Library Applications (How to Do It Manuals for Librarians)

In a profession in which the sharing of information and ideas is a primary end, communication skills take on great importance. This manual demonstrates verbal and non-verbal communications techniques, along with specific applications germane to the librarian. Covered are techniques for effective public speaking, leading group discussions and communicating effectively with one another. The guide also provides practical advice on writing reports and proposals, and even includes a section on teaching essential communications skills to library support staff.