Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business & Management Series)

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Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business & Management Series) image
ISBN-10:

1555422225

ISBN-13:

9781555422226

Edition: 1
Released: May 02, 1990
Publisher: Jossey-Bass
Format: Hardcover, 444 pages

Description:

A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.

Best prices to buy, sell, or rent ISBN 9781555422226




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