Telephone Courtesy & Customer Service: Be Your Company's Lifeline to Customers (Crisp Fifty Minute Series)

Telephone Courtesy & Customer Service: Be Your Company's Lifeline to Customers (Crisp Fifty Minute Series) image
ISBN-10:

1426018541

ISBN-13:

9781426018541

Author(s): Finch, Lloyd C.
Edition: 4
Released: Nov 01, 2009
Publisher: Crisp Pub Inc
Format: Paperback, 114 pages
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Description:

We all depend on phones every day, and we each have different phone styles. But few people realize how essential proper telephone techniques are to business. The fact is: telephone skills are critical to quality customer service. Learn how to represent your company and satisfy the needs of customers at the same time through effective use of this important business tool.












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