Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
Description:
Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose it. This concise guide examines every important scenario that a customer service representative is likely to encounter and shows how to best handle each situation. It also explains how to make effective use of voice mail, email, fax, and letters. ;
Best prices to buy, sell, or rent ISBN 9781138412224
Frequently Asked Questions about Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
The price for the book starts from $162.70 on Amazon and is available from 9 sellers at the moment.
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The Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone book is in very low demand now as the rank for the book is 10,359,118 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
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