The Qs-9000 Answer Book: What You Need to Know to Survive an Audit

No one's better qualified to explain QS-9000 than Radley Smith, the co-author of the QS-9000 standard. The QS-9000 Answer Book explains in clear, concise language what QS-9000 is, how it works and how it will affect your organization. Smith walks readers through QS-9000's three sections and provides insight into common audit problems and how to avoid them. In addition, common QS-9000 questions are answered.