Measuring Quality: Linking Customer Satisfaction With Process Improvement

Name: Measuring Quality: Linking Customer Satisfaction With Process Improvement
Brand: Coopers & Lybrand
SKU: 9780944533055
Rating: 3.8 (10 reviews)
ISBN: 9780944533055

Measuring Quality: Linking Customer Satisfaction With Process Improvement image

ISBN-10:

0944533051

ISBN-13:

9780944533055

Author(s): Wilkerson, David A.; Cooksey, Clifton M.

Publisher: Coopers & Lybrand

Format: Paperback

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