Excellence in government: Total quality management in the 1990s [Hardcover]David K Carr (Author

Excellence in Government: Total Quality Management in the 1990s

Politics & Social Sciences

Carr, David K.

Littman, Ian D.

Politics & Government

Coopers & Lybrand

Breakpoint: Business Process Redesign

Business & Money

King, Robert A.

Management & Leadership

Measuring Quality: Linking Customer Satisfaction With Process Improvement

Wilkerson, David A.

Cooksey, Clifton M.

Rumelli, Daniel S.

Customer service measurement: The key to effective performance measures (Coopers & Lybrand monograph series)

WILKERSON, DAVID

Processes & Infrastructure

Like new book with fresh, clean pages. Dust cover is likewise clean and fresh, but with a little corner tear at top left on the back.

Activity-based management in government

JOSEPH

Dodson, William

Reeve, Robert

Managing change: Opening organizational horizons

Managing Change: Opening Organizational Horizons

Hard,Kelvin

Trahant, William J.

Book by Carr, David K., Littman, Ian D., Condon, John K.

Improvement Driven Government: Public Service for the 21st Century

Condon, John K.

At last, the public sector has a framework for fiscal and management reform: the Chief Financial Officers Act, the Government Performance and Results Act, the Government Management Reform Act, the Chief Information Officers Act, and the Federal Financial Management Improvement Act. What is the reaction to the new mandates? Congressional leaders are taking accounting and performance measurement seriously. Chief financial officers, once found only in industry, now help lead the way to fiscally sound, cost effective public service. Federal financial managers, no longer content to be "money police," form partnerships with program managers and financial auditors to enhance service to citizens. 
Federal financial management is changing: new concepts, new solutions, new tools, and new roles for CFOs and their organizations. Public Dollars, Common Sense shows big picture changes, plus details on the personal and professional skills critical to success. Topics include new laws and guidelines, financial management systems, asset management, accounting practices, annual financial report preparation and auditing, strategic planning, performance measurement, managerial cost accounting, internal controls, and many others.

Public Dollars Common Sense New Roles for Financial Managers

Phillips, William R.

Brown, Bonnie L.

Kinghorn, C. Morgan

West, Andy C.

See the best price to sell, buy or rent books by the Coopers & Lybrand publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Coopers & Lybrand