Basic Influencing Skills, 3rd Edition
ISBN-10:
0917276043
ISBN-13:
9780917276040
Author(s): Allen E. Ivey; Norma Gluckstern Packard
Edition: 3rd
Released: Jan 01, 1998
Publisher: Microtraining Associates, Incorporated
Format: Paperback, 99 pages
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Description:
Students will learn key influencing skills and strategies such as interpretation/reframe, feedback, providing directives, and cognitive-behavioral assertiveness training. "Manuals" defining each skill, practice ideas, and feedback forms highlight the text.
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