Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business

Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business image
ISBN-10:

0887307868

ISBN-13:

9780887307867

Released: Jan 01, 1996
Publisher: HarperBusiness
Format: Paperback, 304 pages
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Description:

Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty

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