The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Description:
U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies which base their business strategies on loyal relationships. Reichheld lays out the principles that connect value creation, loyalty, growth, and profits, and shows how great companies have used these principles to build loyal customers, loyal employees, and loyal owners.
Best prices to buy, sell, or rent ISBN 9780875844480
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- The Loyalty Effect : The Hidden Force Behind Growth, Profits, & Lasting ValueReichheld, Frederick F.ISBN-13:9781578513178
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting ValuePress, Harvard Business SchoolEdition:1ISBN-13:9780071036665
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting ValueReichheld, Frederick F.Edition:Revised ed.ISBN-13:9781578516872
- The Loyalty Effect : The Hidden Force Behind Growth, Profits, & Lasting ValueReichheld, Frederick F.ISBN-13:9781578513178
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting ValuePress, Harvard Business SchoolEdition:1ISBN-13:9780071036665
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