The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

Business & Money

Reichheld, Frederick F.

Teal, Thomas

Management & Leadership

Harvard Business Review Press

<p>U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies which base their business strategies on loyal relationships. Reichheld lays out the principles that connect value creation, loyalty, growth, and profits, and shows how great companies have used these principles to build loyal customers, loyal employees, and loyal owners.</p>

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Books by Teal, Thomas

See the best price to sell, buy, or rent books by Teal, Thomas. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value