Customer Loyalty: How to Earn It, How to Keep It

Customer Loyalty: How to Earn It, How to Keep It image
ISBN-10:

0787963887

ISBN-13:

9780787963880

Author(s): Griffin, Jill
Edition: New and Revised
Released: Oct 09, 2002
Publisher: Jossey-Bass
Format: Paperback, 272 pages
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Description:

You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.












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