Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperback Series)
Description:
Today's consumers are sophisticated, well informed and have high expectations of the services they want to receive. They want greater choice, speed of service and convenience, and will not be 'sold to' or manipulated. Companies that do not face up to these changes will lose market share.
Best prices to buy, sell, or rent ISBN 9780749437923
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- Customer Care ExcellenceSarah CookEdition:UnabridgedISBN-13:9781543638899
- Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th EditionCook, SarahEdition:5thISBN-13:9780749450663
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition
Cook, Sarah
Edition:5th
ISBN-13:9780749450663
Customer Care Excellence: How to Create an Effective Customer Focus
Sarah Cook
ISBN-13:9780749453510
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
Cook, Sarah
Edition:6
ISBN-13:9780749457051
Customer Care Excellence
Sarah Cook
Edition:Unabridged
ISBN-13:9781543638899
Frequently Asked Questions about Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperback Series)
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