Case Studies in Service Operations

Case Studies in Service Operations image
ISBN-10:

0534511260

ISBN-13:

9780534511265

Author(s): Colley, John
Edition: 1
Released: Nov 22, 1995
Format: Hardcover, 567 pages
to view more data

Description:

This book contains 49 real-world cases based on the author's experience and the experience of colleagues in service operations. Each case focuses on decision-making in an action-oriented setting and requires the use of analytical skills, risk assessment and judgment to effectively analyze them.


























We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.

Want a Better Price Offer?

Set a price alert and get notified when the book starts selling at your price.

Want to Report a Pricing Issue?

Let us know about the pricing issue you've noticed so that we can fix it.