Presenting Service and NRAEF Workbook Package
ISBN-10:
0471442364
ISBN-13:
9780471442363
Author(s): Kotschevar, Lendal H.; Luciani, Valentino
Edition: 1
Released: Jan 01, 1996
Publisher: John Wiley&Sons, Inc.
Format: Paperback, 280 pages
to view more data
Description:
Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional attitude are the ingredients needed to harvest those rewards. This comprehensive book educates servers, supervisors, and managers in the techniques and demeanor of professional service.
We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.