Introduction to management in the hospitality industry (Wiley service management series)

Updated and revised to reflect a much-changed industry, it contains new chapters on service and international hospitality management, plus current statistics and data to provide a complete overview of the hospitality industry covering all aspects of management. Topics include institutional food service, the restaurant business, automating operations and service in hotels, tourism generators, marketing in the hospitality industry, careers and career planning and much more. Hotel and motel chapters have been extensively revised to reflect development and changes in the field.