Mastering Management Skills: A Manager's Toolkit (with InfoTrac®)

With a skills-based approach, this text focuses on the social learning perspective, applying critical managerial tools and techniques. In each chapter, the learner is presented with a short discussion of relevant theory and concepts and then actively participates in the application of these concepts through experiential exercises, self-assessment tools, and case studies. Throughout the text are examples and interviews with practitioners, emphasizing to the learner the importance of the topic at hand.