Quality Management for Organizational Excellence: Introduction to Total Quality
Description:
Brief Table of Contents
PART I: PHILOSOPHY AND CONCEPTS
- The Total Quality Approach to Quality Management: Achieving Organizational Excellence
- Quality and Global Competitiveness
- Strategic Management: Planning and Execution for Competitive Advantage
- Quality Management, Ethics, and Corporate Social Responsibility
- Partnering and Strategic Alliances
- Quality Culture: Changing Hearts, Minds, and Attitudes
- Customer Satisfaction, Retention, and Loyalty
- Employee Empowerment
- Leadership and Change
- Team Building and Teamwork
- Effective Communication
- Education and Training
- Overcoming Politics, Negativity, and Conflict in the Workplace
- ISO 9000 and Total Quality: The Relationship
-
PART II: TOOLS AND TECHNIQUES
- Overview of Total Quality Tools
- Problem Solving and Decision Making
- Quality Function Deployment
- Optimizing and Controlling Processes Through Statistical Process Control
- Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, and More
- Benchmarking
- Just-in-Time/Lean Manufacturing (JIT/Lean)
- Implementing Total Quality Management
Best prices to buy, sell, or rent ISBN 9780136709190
Frequently Asked Questions about Quality Management for Organizational Excellence: Introduction to Total Quality
If you’re interested in selling back the Quality Management for Organizational Excellence: Introduction to Total Quality book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.
As for the Quality Management for Organizational Excellence: Introduction to Total Quality book, the best buyback offer comes from and is $ for the book in good condition.
The Quality Management for Organizational Excellence: Introduction to Total Quality book is in very low demand now as the rank for the book is 4,387,587 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
Not enough insights yet.