Modern Management Control Systems: Text and Cases

Provides a comprehensive, real-world presentation of management control systems (MCS) through 60 actual case studies. Capturing the complex real world that managers face when using MCS, this book presents a rich and diverse selection of recent, actual cases, addressing both the problems confronting those companies and the solutions they devised. It is designed to help readers develop thinking processes to guide them through decisions and help them develop problem-finding and problem resolution skills. While it focuses on the use and effects of "financial results controls" it also describes situations where financial controls are not effective and discusses alternatives that managers can use in those situations. The book also includes a complete chapter on ethical issues. An essential reference for any professional manager in virtually any organization.