Key Element Guide ITIL Service Operation
Released: Jan 01, 2012
Publisher: It Infrastructure Library
Format: Paperback, 106 pages
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Description:
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.
ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
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