Key Element Guide ITIL Service Operation

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Key Element Guide ITIL Service Operation image
ISBN-10:

0113313632

ISBN-13:

9780113313631

Author(s): TSO
Released: Jan 01, 2012
Format: Paperback, 106 pages
Related ISBN: 9780113313686

Description:

The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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