Service Transition, Itil, Version 3

Service Transition, Itil, Version 3 image
ISBN-10:

011331048X

ISBN-13:

9780113310487

Edition: 1
Released: May 31, 2007
Format: Paperback, 261 pages
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Description:

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.


























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