Service Transition, Itil, Version 3
Released: May 31, 2007
Publisher: The Stationery Office/Tso
Format: Paperback, 261 pages
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Description:
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
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