Service Management: Operations, Strategy, Information Technology
ISBN-10:
0077841204
ISBN-13:
9780077841201
Author(s): Fitzsimmons, Mona J.; Bordoloi,Sanjeev
Edition: 8
Released: Jan 22, 2013
Publisher: Irwin Professional_Pub
Format: Hardcover, 524 pages
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Description:
Normal wear and tear from moderate use. May not include supplements.
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