Quality Planning and Analysis: From Product Development through Use
Released: Nov 02, 2000
Publisher: McGraw-Hill Science/Engineering/Math.
Format: Hardcover, 752 pages
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Description:
* As one of the most trusted resources for learning about quality control principles and techniques, this readable and not-too technical treatment makes for a classic must-have
* Comprehensive coverage of all areas contributing to quality including understanding customer needs, product development, supplier relations, marketing, and more
* Includes the six sigma strategy for quality improvement
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