The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company
ISBN-10:
0070269122
ISBN-13:
9780070269125
Author(s): Hart, Christopher W.; Bogan, Christopher E.
Edition: First Edition
Description:
The authors examine multiple aspects of the prestigious Malcolm Baldrige National quality Award its history and philosophy, its impact on the field of quality management, and what it takes for a company to win the Baldrige. Annotation copyright Book News, Inc. Portland, Or.
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