<p>This new edition includes chapters on resource management; business plans; quality management; corporate governance; and international, external and internal relations, taking account of changes in the public sector. Each chapter has review topics and putting into practice exercises.</p>

Effective Management: People and Organisation

Business & Money

Torrington, Derek

Weightman, Jane

Management & Leadership

PRENTICE/HALL

Effective Management

Johns, Kirsty

This new edition offers a more comprehensive and in-depth look at managing people, which is a vital part of making organisations work well. This book discusses the central debates in this area. With a strong ethical undercurrent, it looks at different ways of understanding people, giving approachable introductions to both psychology and sociology. It defines what personnel management is, and the differences between managing people and leading people. Informed and informative on such challenges as discipline and motivation, it also addresses such questions as: how do you get the best from people; what factors influence the employment relationship; how do you meet customer and consumer expectations; what are the practical considerations of operational management; and, how do you manage stress and how do you manage change.

Managing People

Chartered Institute of Personnel & Development

Staff loyalty and commitment are often seen as part of the company culture - as issues which cannot be directly controlled and which can be changed only very slowly. This audit shows that staff loyalty and commitment can be directly tied to company policies and actions, that problems can be anticipated accurately, and that key changes can be made quickly and easily. These changes can quickly and significantly improve staff morale, motivation and retention levels. Use the audit to ensure that your investment in your staff is fully repaid - as your business learns to attract and keep the very best people.After reviewing the different ways of motivating employees - their advantages and disadvantages - the audit presents you with 8 self-assessment questionnaires. Use them to measure:* How far you consider employee motivation when making important business and strategy decisions.* How far your reward and recognition systems encourage employee motivation. Whether work is organised in a way that will motivate people.* How leadership style in your organisation affects employee motivation.* Whether teams and teamwork help to win employee commitment in your business.* How well you involve and empower employees.* How well your organisation manages performance.* How well your organisation improves and adapts the way it does business.

The Employee Motivation Audit

Triarchy Press Ltd

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