A handbook for administrative assistants and secretarys covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.

Administrative Assistant's and Secretary's Handbook

Business & Money

Wilson, Kevin

Stroman, James

Wauson, Jennifer

Skills

Amacom Books

Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. 
Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. 
Comprehensive and completely up-to-date, this is the book every administrative professional should own.

Reference

Encyclopedias & Subject Guides

Just because you're not a born writer doesn't mean you should settle for less than perfect business documents. After all, every piece you write reflects directly on the quality of the product or service your business offers. Now, this helpful guide takes the guesswork out of more than 50 commonly used business documents, including: Reports Proposals; Business plans; Presentations; Press releases; Memos; Email Newsletters; Collection letters; and, Sales materials. Arranged alphabetically and cross-referenced for easier use, the book presents clear examples of how to (and how not to) create winning materials every time. The authors' step-by-step instructions begin with an overview of the writing process, from preparation and research right through to final review and publication. Sample documents show you how your pieces should look and read, and close to 300 individual entries cover key points of grammar, style and spelling, and present strategies for writing more clearly, avoiding bias

The AMA Handbook of Business Writing: The Ultimate Guide to Style, Grammar, Usage, Punctuation, Construction, and Formatting

Wilson, K.

Education & Reference

A handbook for administrative assistants and secretarys covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, office equpiment and computers, Microsoft Office, business documents, and language usage.

With practical, crystal-clear guidelines and dozens of sample documents, The AMA Handbook of Business Documentstakes the guesswork and mediocrity out of all of your written communications. Organized as an instant-reference tool you can count on whenever you're putting something in writing, this lifesaving resource will help you sell, buy, inform, report, announce, propose, hire, fire, remind, get paid, and do everything else that defines your work and propels your business and career toward their goals. Inside you'll find a wealth of sample documents and short, easy-to-apply guidelines for creating your own, including: Abstracts * Letters of Application * Complaint Letters * Memos * Proposals * Inquiry Letters * Follow-up Letters * Collection Letters * Emails * Reference Letters * Progress and Activity Reports * Policies and Procedures * Lab Reports * Grant Proposals * Press Releases * Newsletters * Job Offer Letters * Warning Letters * Sales Letters * Training Manuals * Speeches and Oral Presentations * Product Specifications * Summaries * Surveys * and many, many more.

The AMA Handbook of Business Documents: Guidelines and Sample Documents That Make Business Writing Easy

HarperCollins Leadership

No day is the same. No hour is the same. Not even the boss’s moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time--and all with a smile! They spend all day helping others. Who is going to help them?Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, The Administrative Assistant’s and Secretary’s Handbook is the definitive source of help for these true jack-of-all-trades, including information on topics such as: • Creating graphics, charts, and presentations • Microsoft Word, Excel, Outlook, and Publisher • Web conferencing • Electronic and paper filing systems • Recordkeeping • Meeting planning and management • Business math • Computer and software troubleshooting • And much moreExtensively updated with new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications, this bestselling guide will help these unsung heroes shine in the eyes of all their coworkers.

Management & Leadership

AMACOM

A combination cookbook and food-lover's guide to the finest inns in the country. America's most celebrated country inns are known for their great cooking, and the recipes in this culinary guidebook represent the finest of these mouth-watering dishes. This newly revised fourth edition features more than 400 recipes that are as easy to make as they are delicious. Organized from appetizers to desserts for easy reference, each recipe includes a brief description of the inn where it is served. A state-by-state index will help traveling foodies follow their taste buds to exquisite meals around the country. 2-color throughout, 100 black &amp; white line drawings, indexes.

The Great Country Inns of America Cookbook: More Than 400 Recipes from Morning Meals to Midnight Snacks

Cookbooks, Food & Wine

Regional & International

Countryman Press

No day is the same. No hour is the same. Not even the boss's moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time--and all with a smile! They spend all day helping others. Who is going to help them? Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, The Administrative Assistant's and Secretary's Handbook is the definitive source of help for these true jack-of-all-trades, including information on topics such as: * Creating graphics, charts, and presentations * Microsoft Word, Excel, Outlook, and Publisher * Web conferencing * Electronic and paper filing systems * Recordkeeping * Meeting planning and management * Business math * Computer and software troubleshooting * And much more Extensively updated with new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications, this bestselling guide will help these unsung heroes shine in the eyes of all their coworkers.

See the best price to sell, buy, or rent books by Wauson, Jennifer. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Wauson, Jennifer

See the best price to sell, buy, or rent books by Wauson, Jennifer. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Administrative Assistant's and Secretary's Handbook

Administrative Assistant's and Secretary's Handbook

The AMA Handbook of Business Writing: The Ultimate Guide to Style, Grammar, Usage, Punctuation, Construction, and Formatting

Administrative Assistant's and Secretary's Handbook

The AMA Handbook of Business Documents: Guidelines and Sample Documents That Make Business Writing Easy

Administrative Assistant's and Secretary's Handbook

The Great Country Inns of America Cookbook: More Than 400 Recipes from Morning Meals to Midnight Snacks

Administrative Assistant's and Secretary's Handbook

Administrative Assistant's and Secretary's Handbook