Management by Menu

Lendal H. Kotschevar

Timothy R. Hinkin

Travel

John Wiley&Sons, Inc.

Cases in Hospitality Management: A Critical Incident Approach, Second Edition is one of the few casebooks on the market that focuses specifically on hospitality management. It adopts a critical incident approach, so that the cases are not long and confusing, but rather, highlight the issues and are representative of a wide range the complexities that face managers on the hospitality industry on a day to day basis.

Cases in Hospitality Management

Business & Money

Industries

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Books by Timothy R. Hinkin